Effective date: January 1, 2026. Applies to fostercityfence.com and all services provided by FC Foster City Fence.
By accessing or using the website at fostercityfence.com, or by requesting, scheduling, or receiving services from FC Foster City Fence ("we," "us," or "our"), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, do not use our website or request our services. We reserve the right to update these terms at any time by posting a revised version on this page.
FC Foster City Fence is a fence contractor based in Foster City, CA. We provide fence installation, fence repair, fence replacement, gate installation, and related services to residential and commercial customers throughout San Mateo County and surrounding communities.
Our website is an informational resource and a way for prospective customers to request estimates. Visiting the website or submitting a contact form does not create a service contract or obligation on either party. A binding service agreement is established only when both parties have signed a written contract.
All estimates provided by FC Foster City Fence are based on conditions observed at the time of the on-site assessment and are valid for 30 days from the date of issuance unless otherwise stated in writing.
Estimates may be subject to change if site conditions differ materially from those observed during the assessment - for example, if underground obstructions, soil conditions, or utility conflicts are discovered during excavation. Any changes to the original estimate will be communicated to you in writing and require your written approval before additional work proceeds.
Permit fees, HOA application fees, and fees charged by utility-locating services are separate from labor and material costs unless explicitly included in the written estimate. We will identify these costs before work begins.
Once a written contract is signed and a deposit is received (where required), we will schedule your project based on crew availability and permit timelines. We will provide you with an estimated start date and will notify you of any changes with as much advance notice as possible.
If you need to cancel or reschedule a project, please contact us as soon as possible. Cancellations made after permit applications have been submitted or materials have been ordered may result in fees to cover costs already incurred. Specific cancellation terms will be outlined in your written service contract.
We reserve the right to reschedule work due to weather conditions, permit delays, or other circumstances beyond our control. We will communicate any such changes promptly.
Payment terms are specified in your written service contract. Unless otherwise agreed in writing, a deposit may be required before work begins to cover materials and permit costs. The remaining balance is typically due upon completion of the work and the final walkthrough.
Accepted payment methods will be listed in your contract. Invoices not paid within the agreed timeframe may be subject to late fees as specified in the contract.
If you have a dispute about an invoice, contact us at estimates@fostercityfence.com within 10 days of receipt. We are committed to resolving billing issues fairly and promptly.
Where required, FC Foster City Fence will apply for building permits on your behalf as part of the service. Permit timelines are determined by the issuing authority and are outside our control. We cannot guarantee specific permit approval dates.
You are responsible for providing accurate information about your property, including HOA rules, easements, and property boundaries. We will make reasonable efforts to verify property lines before work begins, but the ultimate responsibility for confirming boundary locations rests with the property owner. We are not liable for disputes arising from inaccurate property boundary information provided by the customer.
FC Foster City Fence stands behind the quality of our work. Specific warranty terms - including duration and coverage - are outlined in your written service contract.
Warranties do not cover damage caused by events outside our control, including but not limited to storms, flooding, vehicle impact, vandalism, or modifications made by parties other than FC Foster City Fence after project completion.
Material warranties are subject to the terms of the manufacturer or supplier. We will assist you in understanding and pursuing manufacturer warranty claims where applicable.
To the fullest extent permitted by applicable law, FC Foster City Fence and its employees, contractors, and agents shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services or your use of this website.
Our total liability to you for any claim arising out of a service contract shall not exceed the total amount paid by you for the services giving rise to that claim. Nothing in these terms limits liability for death, personal injury, or fraud caused by our negligence.
All content on fostercityfence.com - including text, images, and logos - is owned by or licensed to FC Foster City Fence and may not be copied, reproduced, or distributed without our prior written permission. You may view and print pages from the website for your own personal, non-commercial use only.
We encourage you to contact us directly to resolve any dispute before pursuing formal legal action. Most issues can be resolved quickly through direct communication.
If a dispute cannot be resolved informally, the parties agree to attempt mediation before initiating arbitration or litigation. Any dispute not resolved through mediation shall be submitted to binding arbitration in Foster City, CA, under the rules of a mutually agreed arbitration service. The arbitrator's decision shall be final and binding.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action not subject to arbitration shall be filed exclusively in the courts located in San Mateo County, California.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted to this page with a revised effective date. Your continued use of our website or services after any changes are posted constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.
If you have questions about these Terms and Conditions, contact us:
FC Foster City Fence
672 Harvester Dr
Foster City, CA 94404