Privacy Policy

1. Who We Are

This Privacy Policy applies to FC Foster City Fence ("we," "us," or "our"), a fence contractor based at 672 Harvester Dr, Foster City, CA 94404. Our website is located at fostercityfence.com. If you have questions about this policy, email us at estimates@fostercityfence.com.

2. Information We Collect

We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.

Information you provide to us

When you fill out a contact or estimate request form on our site, we collect the information you enter - typically your name, phone number, email address, property address, and a description of your project. We use this information only to respond to your inquiry and to follow up on your estimate or service request.

Information collected automatically

Like most websites, our site may automatically collect certain technical data when you visit - including your IP address, browser type, pages visited, and the date and time of your visit. This data is collected through standard server logs and, if applicable, third-party analytics tools (such as Google Analytics). We use this data to understand how visitors use our site and to improve its content and performance.

3. Cookies and Tracking Technologies

Our website may use cookies - small text files stored on your device - to improve your browsing experience and to gather analytics data. Cookies do not give us access to your computer or any personal information beyond what you choose to share with us.

You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. Some parts of our site may not function properly if you disable cookies. We do not use cookies to track your activity across other websites or to serve you targeted advertising.

4. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, and service inquiries
• Schedule on-site visits and communicate about your project
• Improve the content and performance of our website
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties. We do not use your information for automated decision-making or profiling.

5. How We Share Your Information

We do not sell or rent your personal information. We may share it in limited circumstances:

• Service providers: We may share information with third-party vendors who help us operate our website or respond to inquiries (such as form-processing platforms). These vendors are bound by confidentiality obligations and may not use your data for their own purposes.
• Legal requirements: We may disclose information if required by law, court order, or government authority.
• Business transfers: If our business is sold or merged, customer information may transfer to the new owner as part of that transaction.

6. Data Retention

We retain personal information for as long as needed to fulfill the purpose for which it was collected - typically the duration of your service relationship with us - and for a reasonable period afterward in case of follow-up questions or legal requirements. When we no longer need your information, we delete or anonymize it. Analytics and server log data is retained for a shorter period consistent with its purpose.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to request a copy of the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information, subject to legal limitations
• The right to opt out of any marketing communications

To exercise any of these rights, contact us at estimates@fostercityfence.com. We will respond within a reasonable time and at no charge to you.

8. Children's Privacy

Our website is not directed at children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us at estimates@fostercityfence.com and we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party sites (such as Google Maps or review platforms). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Security

We take reasonable technical and organizational steps to protect the personal information you share with us. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to keeping your information as safe as possible.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes take effect constitutes your acceptance of the updated policy.

12. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: